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manifest / ecommerce / wa-stack

WA Stack

WA Stack is a WhatsApp-first plugin for WordPress and WooCommerce.

by Kref Studio · github.com/villaingsk/wa-stack · website

★ 0stars

Install

Download source zip No release zip yet

This is the repository archive. It installs, but the folder name will carry the branch suffix and updates will not flow.

Install straight from GitHub with WP-CLI:

wp plugin install https://github.com/villaingsk/wa-stack/archive/refs/heads/main.zip
No built-in updater. New versions won't appear under Dashboard → Updates. Install new releases yourself, or let Git Updater track the repository.
Readme github.com/villaingsk/wa-stack ↗

Description

WA Stack is a WhatsApp-first plugin for WordPress and WooCommerce.

It helps stores and businesses turn website visitors and buyers into WhatsApp conversations through:

  • Floating WhatsApp support widgets
  • Single-agent and multi-agent support flows
  • WooCommerce product support buttons
  • Order-based WhatsApp notification delivery
  • Queue, logs, retry, and gateway diagnostics
  • Click, queue, and delivery analytics

WA Stack is built for businesses that want one plugin for both pre-sales support and operational notification workflows.

Landing Highlights

Use these as product highlights for a landing page:

  • Floating WhatsApp widget with icon-only, single support, and multi support modes
  • Multi-agent support popup for sales, admin, or customer service teams
  • WooCommerce product-level WhatsApp CTA to capture pre-purchase questions
  • Product-specific support override for selected products or support teams
  • Manual order-based WhatsApp sending directly from WooCommerce admin
  • Notification queue with processing lifecycle, retry support, and logs
  • Gateway layer for official delivery and addon-based experimental connectors
  • Live message preview and gateway payload preview before manual sending
  • Queue and log inspection with detailed response debugging
  • Recent queue/log history with inline payload and response debugging
  • Latest retry action directly from the WooCommerce order screen
  • Order-level delivery inspection without leaving the order admin view
  • Analytics for storefront clicks, queued notifications, and sent delivery logs
  • Dashboard-ready operational reporting for support and notification activity

Core Features

Support Widget

  • Floating WhatsApp trigger for desktop and mobile
  • Position control for left or right placement
  • Custom primary color and trigger label
  • Single support mode with direct WhatsApp CTA
  • Multi support mode with multiple support contacts
  • Icon-only mode for compact WhatsApp access
  • Rotary agent mode for client-side message distribution with session-stickiness

WooCommerce Product Support

  • WhatsApp support button on product pages
  • Configurable button label and message template
  • Product-level override for support mode and support contacts
  • Single and multi support options per product
  • Inherit global Rotary routing or customize Rotary configuration per product
  • Mobile-specific display override to force Icon Only mode when Rotary is active

Notification Engine

  • Order notification payload preparation
  • Database-backed queue and logs
  • Manual queue processing and scheduled background processing
  • Queue retry flow with delay handling
  • Status lifecycle for pending, processing, sent, failed, retry, and cancelled states

Order Admin Workflow

  • Manual send action from WooCommerce order admin
  • Event-based queueing from order metabox
  • Live message preview before sending
  • Temporary custom message override
  • Direct retry action for the latest queue attempt
  • Latest payload and latest raw response preview
  • Order-level recent queue and log history

Gateway & Delivery

  • Official gateway transport via authenticated HTTP POST
  • Experimental gateway path through separate addon registration
  • Gateway settings, validation, and test-send tools
  • Request payload, endpoint, HTTP status, and raw response diagnostics

Analytics

  • Storefront click tracking for widget and product support actions
  • Analytics admin page
  • Dashboard widget summary
  • Daily funnel reporting for clicks, queued notifications, and sent logs
  • Event funnel reporting for queued versus sent notification outcomes

Installation

  1. Upload the plugin to /wp-content/plugins/ or install it through WordPress admin.
  2. Activate WA Stack.
  3. Go to WA Stack to configure support widget and WooCommerce support settings.
  4. Go to WA Stack > Gateways to configure notification transport.
  5. Optional: activate WA Stack Experimental Gateway if you want the addon-based experimental transport path.

Frequently Asked Questions

Can I use WA Stack without WooCommerce?

Yes. The floating support widget works for regular WordPress websites too.

Does WA Stack support multiple support contacts?

Yes. You can use single support, multi support, or icon-only mode.

Can I send WhatsApp notifications from WooCommerce orders?

Yes. WA Stack supports manual order-based sending, queue processing, logs, retries, and gateway diagnostics.

Is the experimental gateway built into the core plugin?

The experimental transport now follows an addon path. Use the separate experimental gateway addon if you need it.