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manifest / integrations / wordpress-support-plugin

Ubiqui Support

WordPress plugin: floating help widget that posts to a Ubiquilife Support backend

by Ubiquilife · github.com/ubiquilife/wordpress-support-plugin · website

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Install

No release zip yet. The repository archive installs, but the folder name will carry the branch suffix and updates will not flow:

wp plugin install https://github.com/ubiquilife/wordpress-support-plugin/archive/refs/heads/main.zip
Readme github.com/ubiquilife/wordpress-support-plugin ↗

Ubiqui Support — WordPress plugin

Floating help widget that posts tickets to a Ubiquilife Support backend. Drop the plugin in, fill in the API URL + bearer key under Settings → Ubiqui Support, done.

Install

  1. Upload the folder to wp-content/plugins/ubiqui-support/ (or zip and use the WordPress plugin uploader).
  2. Activate.
  3. Settings → Ubiqui Support: paste the API URL (https://support.ubiqui.life/external-api), the bearer key, and the source-app name.
  4. Choose whether the widget shows for logged-in users only or everyone.

How it works

  • The browser only ever talks to admin-ajax.php. The bearer key stays on the server.
  • Lookups (categories/priorities) load on first open and are cached for the session.
  • Tickets carry client_platform=wordpress, the WP version, plugin version, browser user-agent, and the page URL in context_data.

Localisation

The plugin's text_domain is ubiqui-support. Provide your own .mo files in wp-content/languages/plugins/ubiqui-support-{locale}.mo to translate the widget — or rely on the in-app browser locale on the host Ubiquilife Support side which translates the labels by Spatie HasTranslations.

License

MIT.