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manifest / ai / akarai-customer-service

AkarAi Customer Service

Professional AI-powered customer service widget with Semantic Search (RAG), Token Analytics, and Lead Generation.

by Akarca Yazılım · github.com/suleymanakar7/akarai-customer-service

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Install

No release zip yet. The repository archive installs, but the folder name will carry the branch suffix and updates will not flow:

wp plugin install https://github.com/suleymanakar7/akarai-customer-service/archive/refs/heads/main.zip
Readme github.com/suleymanakar7/akarai-customer-service ↗

Professional AI-powered customer service widget with Semantic Search (RAG), Token Analytics, and Lead Generation.

Description

AkarAi Customer Service is a premium-grade WordPress plugin that transforms your website into an intelligent assistant. Powered by OpenAI's world-leading AI models and Semantic Search (RAG), it understands your website's content and provides accurate, human-like responses to your visitors.

Unlike traditional keyword-based bots, AkarAi uses Vector Embeddings to understand the meaning behind customer questions, ensuring it finds the right information even if the exact keywords are missing.

Key Features

  • Semantic Search (RAG): Uses OpenAI Embeddings to understand content intent with high precision.
  • Advanced Indexing: Automatically chunks and indexes your Posts, Pages, and Custom Post Types with batch progress tracking.
  • Analytics Dashboard: Visualise token usage, conversation volume, and lead generation trends.
  • Lead Generation: Integrated form to capture visitor names and phones with customizable privacy policy compliance.
  • Robust Multi-Language: Fully localized for Turkish and English. Automatically detects site language or allows manual override.
  • Premium UI: Elegant "glassmorphism" Chat Widget design with smooth animations and customizable primary colors.
  • Cost Management: Monitor operational costs based on real-time token usage.
  • Manual Knowledge Base: Directly add facts to the AI's memory for specific business needs.

Installation

  1. Upload the plugin folder to the /wp-content/plugins/ directory.
  2. Activate the plugin through the 'Plugins' menu in WordPress.
  3. Go to AkarAi > Settings to enter your OpenAI API Key.
  4. Go to AkarAi > Indexing to scan and index your site content.

Frequently Asked Questions

Does it require an OpenAI API Key?

Yes, a valid OpenAI API key is required for the chat and embedding features.

Is it mobile-friendly?

Yes. The chat widget is fully responsive and optimized for mobile interactions.

Does it support Turkish?

Yes, AkarAi fully supports both Turkish and English. It automatically detects your site's language or lets you choose.

Screenshots

  1. Analytics Dashboard showing usage trends.
  2. The AkarAi Chat Widget in action.
  3. Site Indexing interface with progress tracking.

Changelog

1.0.4

  • Fixed: Resolved issue with chat button not opening on some environments.
  • Improved: Complete localization of the analytics and conversation detail pages.
  • Improved: Refined dual-language logic for greetings and AI instructions.

1.0.3

  • Rebranded as AkarAi Customer Service.
  • Added Multi-Language support (EN/TR selection).
  • Added "About" page with support links.
  • Bug fixes for PHP 8.x compatibility.
  • Switched to Semantic Search (Embeddings) as standard.

1.0.2

  • Added Analytics Dashboard and token tracking.

1.0.1

  • Initial release with basic chat and keyword indexing.