Paid Memberships Pro - Lock Membership Level Add On

Lock membership level changes for specific users or by level.

Description

This add on allows you to lock a specific user from making changes to their membership level (including selecting a new level if they currently do not have a level). This may be useful for problem members that repeatedly purchase and cancel membership.

Additionally, you can use this add on to lock a membership level for a specific term. This is useful if you want to restrict members from canceling membership until a required number of installment payments are made.

Installation

1. Make sure you have Paid Memberships Pro installed and activated.
2. Upload the pmpro-lock-membership-level directory to the /wp-content/plugins/ directory of your site.
3. Add a new page for the "Membership Locked" message and assign it under Memberships > Page settings. This is the page that members will be redirected to when attempting to cancel or change membership.
4. Add the shortcode [pmpro_membership_locked] to that page. The shortcode's only attribute "message" can be used to customize the default message shown.

How to Lock a Member

1. Locate the member in the PMPro Members List.
2. Edit the member.
3. Under "Lock Membership", click the button to add a lock to restrict the member from changing their membership level.
4. To view a list of all locked members, navigate to Memberships > Locked Members in the WordPress admin.

Note that a locked member will still "expire" if there is an expiration date set on their membership account. The member will change to "no level" or a downgrade level you have specified via custom code upon expiration.

How to Lock a Membership Level for a Specific Term

1. Edit the membership level on the Memberships > Membership Levels > Edit Membership Level page.
2. Under "Lock Membership Level Settings", check the box to lock the membership level.
3. The level can be set to unlock "Never" or after a specified time period (X days, weeks, months, or years).

How to View Locked Members

1. Navigate to the Memberships > Members List page in the WordPress admin.
2. Select "Locked" from the "Show" dropdown.

Frequently Asked Questions

I found a bug in the plugin.

Please post it in the GitHub issue tracker here: https://github.com/strangerstudios/pmpro-lock-membership-level/issues

I need help installing, configuring, or customizing the plugin.

Please visit our premium support site at https://www.paidmembershipspro.com for more documentation and our support forums.

Changelog

1.0.2 - 2026-05-01

• ENHANCEMENT: Added a hint and proper <label> to the Membership Level field in the Locked Memberships panel of the Edit Member page to clarify how the setting works. #35 (@flintfromthebasement)
• ENHANCEMENT: Added a "Learn more" link to the Lock Membership Level Add On documentation in the level settings section on the Edit Membership Level page. #34 (@kimcoleman)

1.0.1 - 2024-02-27

• BUG FIX: Fixed PHP error when trying to delete a lock for a user when using PMPro v2.x. #30 (@dparker1005)
• BUG FIX: Fixed issue where the lock expiration would show as "Jan 1, 1970" instead of "Never" while editing a user when using PMPro v2.x. #30 (@dparker1005)
• BUG FIX: Fixed conflict with the PMPro Unlock Protocol Add On where this plugin's Edit Member panel may not show. #30 (@dparker1005, @kimcoleman)

1.0 - 2024-02-23

• FEATURE: When using PMPro v3.0+, now allows locking specific levels for MMPU compatibility. #28 (@dparker1005)
• FEATURE: When using PMPro v3.0+, added a "Locked Membership" panel to the Edit Users page allowing admins to view, add, and update a user's locks. #28 (@kimcoleman, @dparker1005)
• ENHANCEMENT: Updated how locks are saved in the database to allow for multiple locks per user. Locks from pre-1.0 setups will be migrated as "all level" locks. #28 (@dparker1005)
• BUG FIX/ENHANCEMENT: Improved logic to detect when the checkout page or cancellation page should be locked. #28 (@dparker1005)
• REFACTOR: Removed functions that were no longer needed. #28 (@dparker1005)

0.4 - 2023-08-17

• ENHANCEMENT: Now hiding member action links on the Membership Account page for locked members. #15 (@dparker1005)
• ENHANCEMENT: If the lock page is not set, locked users will instead be redirected to the Membership Account page and an error message will be shown. #15 (@dparker1005)
• ENHANCEMENT: Updating <h3> tags to <h2> tags for better accessibility. #25 (@michaelbeil)
• BUG FIX/ENHANCEMENT: Updated localization and escaping of strings. #17, #19 (@JarrydLong, @femiyb)
• BUG FIX/ENHANCEMENT: Marking plugin as incompatible with Multiple Memberships Per User for the PMPro v3.0 update. #21 (@dparker1005)
• BUG FIX: Fixed a PHP warning on the plugins page when the user does not have specified capabilities. #22 (@JarrydLong)

.3 - 2019-11-22

• BUG FIX: Fixed issue where dates could save incorrectly with WP 5.3+.

.2

• BUG FIX: Incorrect text domain for translation
• BUG FIX: Partially complete default values for level settings
• BUG FIX: Locked members were able to unlock their profile through the Edit Profile page.
• BUG FIX: Fixed other bugs with the settings on the edit membership level page. (Thanks, Ted Barnett)
• SECURITY: Added sanitization of settings on the edit level and edit user/profile pages.

.1.1

• BUG: Switched get_usermeta and update_usermeta calls to get_user_meta and update_user_meta.

.1

• Initial version.