MPS Care Plan Support Widget

MPS Care Plan Support Widget A small WordPress plugin that loads a Help Scout Beacon inside the WordPress admin, so administrators can start a support chat or open a ticket without leaving their dashboard. It is built and maintained by My Project Solution for sites on an MPS Care Plan, but there is nothing MPS-specific in the code — see Using this on your own site below. What it does - Loads the Help Scout Beacon only in the WordPress admin, never on the public-facing site. - Loads it only for logged-in users with the Administrator role, so editors, authors, and customers never see it. - Enables Help Scout Secure Mode: the plugin signs the current administrator's email address with an HMAC-SHA256 signature, so Help Scout can verify who they are. This ties conversations to the right person and lets them see their own past tickets across devices, while preventing anyone from impersonating another user in chat. - Identifies the user by display name, falling back to first/last name, then to their username. - Does nothing at all until both a Beacon ID and a Secure Mode key are configured. Without them, no Beacon script is loaded. Requirements - WordPress 5.8 or later - PHP 7.2 or