WP Manifestindependent plugin directory
manifest / multisite / site0_ticketing

Site0 Ticketing

A vibe coded ticketing system for WordPress multisite.

by Mahyar Rezghi · github.com/mahyarrezghi/site0_ticketing · website

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Install

No release zip yet. The repository archive installs, but the folder name will carry the branch suffix and updates will not flow:

wp plugin install https://github.com/mahyarrezghi/site0_ticketing/archive/refs/heads/main.zip
Readme github.com/mahyarrezghi/site0_ticketing ↗

Support ticketing for the Site0 WordPress multisite network.

  • Tenants open and track tickets from their own subsite's dashboard (Tickets menu).
  • Network admins view and answer every site's tickets from the network dashboard (Tickets menu).
  • Tenants see an unread bubble on the subsite Tickets menu whenever a ticket gets a new reply.

Requirements

  • WordPress 5.0+ with multisite enabled (subdomain/subdirectory)
  • PHP 7.4+
  • Network-activated plugin

Features

  • Custom network DB tables (wp_s0_tickets, wp_s0_ticket_replies) — no per-site data, no blog switching.
  • Ticket stages: waiting, answered, closed.
    • Tenant replies move a ticket back to waiting.
    • Network admin replies set it to answered and flag it unread for the tenant.
  • Unread bubbles in both the tenant menu and the network admin menu.
  • Per-site tenant access control (a tenant can only see tickets for their own site).
  • Network admin: search, status filtering, bulk close / mark-waiting / delete, single reply, close, reopen, delete.
  • RTL-aware styles, translatable strings (text domain site0-ticketing), inherits the Site0 IRANSansX admin font.

Installation

  1. Activate the plugin from Network Admin → Plugins (network activation required).
  2. Tables are created automatically on activation.

Usage

Tenant (per subsite)

  • Dashboard → Tickets → Open a new ticket.
  • Your tickets lists your tickets; Last Update and badges reflect stage.
  • Open a ticket to read the thread and reply; tenant replies set it to waiting.
  • Close a ticket with the Close Ticket button.

Network admin

  • Network Dashboard → Tickets.
  • The menu bubble shows how many tickets are waiting for a reply.
  • Open a ticket to see its site/author context and the full thread, then reply.
  • Use the top/bottom bulk actions to close, mark waiting, or delete selected tickets.

Data & Cleanup

  • Deactivation never deletes data.
  • On uninstall, the ticket tables are kept by default. To drop them, a network admin must enable Settings → Delete all ticket data when the plugin is uninstalled on the network Tickets screen (network option site0_ticketing_delete_on_uninstall) before uninstalling.
  • The plugin can only be network-activated — single-site activation attempts are rejected — and it is hidden from subsite plugin lists, so tenants cannot disable it or touch the data.

Support

For issues, check wp-content/debug.log and WP_DEBUG. Custom development for the Site0 WordPress multisite network.