WP Manifestindependent plugin directory
manifest / multisite / site0_ticketing

Site0 Ticketing

A vibe coded ticketing system for WordPress multisite.

by Mahyar Rezghi · github.com/mahyarrezghi/site0_ticketing · website

★ 0stars

Install

Download source zip No release zip yet

This is the repository archive. It installs, but the folder name will carry the branch suffix and updates will not flow.

Install straight from GitHub with WP-CLI:

wp plugin install https://github.com/mahyarrezghi/site0_ticketing/archive/refs/heads/main.zip
No built-in updater. New versions won't appear under Dashboard → Updates. Install new releases yourself, or let Git Updater track the repository.
Readme github.com/mahyarrezghi/site0_ticketing ↗

Support ticketing for the Site0 WordPress multisite network.

  • Tenants open and track tickets from their own subsite's dashboard (Tickets menu).
  • Network admins view and answer every site's tickets from the network dashboard (Tickets menu).
  • Tenants see an unread bubble on the subsite Tickets menu whenever a ticket gets a new reply.

Requirements

  • WordPress 5.0+ with multisite enabled (subdomain/subdirectory)
  • PHP 7.4+
  • Network-activated plugin

Features

  • Custom network DB tables (wp_s0_tickets, wp_s0_ticket_replies) — no per-site data, no blog switching.
  • Ticket stages: waiting, answered, closed.
    • Tenant replies move a ticket back to waiting.
    • Network admin replies set it to answered and flag it unread for the tenant.
  • Unread bubbles in both the tenant menu and the network admin menu.
  • Per-site tenant access control (a tenant can only see tickets for their own site).
  • Network admin: search, status filtering, bulk close / mark-waiting / delete, single reply, close, reopen, delete.
  • RTL-aware styles, translatable strings (text domain site0-ticketing), inherits the Site0 IRANSansX admin font.

Installation

  1. Activate the plugin from Network Admin → Plugins (network activation required).
  2. Tables are created automatically on activation.

Usage

Tenant (per subsite)

  • Dashboard → Tickets → Open a new ticket.
  • Your tickets lists your tickets; Last Update and badges reflect stage.
  • Open a ticket to read the thread and reply; tenant replies set it to waiting.
  • Close a ticket with the Close Ticket button.

Network admin

  • Network Dashboard → Tickets.
  • The menu bubble shows how many tickets are waiting for a reply.
  • Open a ticket to see its site/author context and the full thread, then reply.
  • Use the top/bottom bulk actions to close, mark waiting, or delete selected tickets.

Data & Cleanup

  • Deactivation never deletes data.
  • On uninstall, the ticket tables are kept by default. To drop them, a network admin must enable Settings → Delete all ticket data when the plugin is uninstalled on the network Tickets screen (network option site0_ticketing_delete_on_uninstall) before uninstalling.
  • The plugin can only be network-activated — single-site activation attempts are rejected — and it is hidden from subsite plugin lists, so tenants cannot disable it or touch the data.

Support

For issues, check wp-content/debug.log and WP_DEBUG. Custom development for the Site0 WordPress multisite network.