Universal Support Chat WP Registry grade A. No security issues foundWP RegistryNo security issues foundOpen the reportA

Self-contained WordPress support-chat plugin: website widget, conversations, tickets, waiting queue, WordPress Hub inbox and operator replies, support hours, privacy controls, and future chat AI.

Universal Support Chat must work fully without Universal Telegram. Telegram (or any channel) is an optional adapter for escalated operator workflows only.

Status

SC-M02 Widget and Hub Replies — minimal authenticated visitor widget and WordPress Hub inbox with Support-team replies. Works without Universal Telegram.

Requirements

• WordPress 6.9+
• PHP 8.1+
• No hard dependency on WooCommerce or Universal Telegram

Development

This repository is developed through Docker; host PHP/Composer are not required.

bin/docker/composer.sh install --no-interaction
bin/docker/phpcs.sh
bin/docker/phpstan.sh
bin/docker/test-unit.sh
bin/docker/test-integration-wp-only.sh --wp-version=6.9 --php-version=8.1
bin/docker/composer.sh run-script check-doc-links
bin/docker/build-release-package.sh          # build the deployable plugin ZIP + checksum

Releases

Tag-triggered: pushing vX.Y.Z on main builds universal-support-chat-<version>.zip

• .zip.sha256 in CI and publishes them as GitHub Release assets. Nothing generated is committed. Full procedure — including the canonical version source, package contents, and recovery steps — is in docs/RELEASE.md.

Documentation

• Governance: docs/governance.md
• Architecture: docs/ARCHITECTURE.md
• Master plan and R1–R7 product requirements: docs/master-plan.md
• Milestone charters: docs/milestones/
• Architecture decision records: docs/adr/
• Implementation plans: docs/plans/
• Canonical Contract v1: docs/adr/0005-canonical-support-channel-contract-v1.md
• Test strategy: docs/testing/
• Closure records: docs/closure/
• Release process: docs/RELEASE.md

License

GPL-2.0-or-later. See LICENSE.