Install
This is the repository archive. It installs, but the folder name will carry the branch suffix and updates will not flow.
Install straight from GitHub with WP-CLI:
wp plugin install https://github.com/george-stathopoulos/helpdesk-hero-hub/archive/refs/heads/main.zipTickets with answers attached. One-click access. Your rules.
The free support hub for agencies, freelancers, plugin vendors and hosts. Your customers install the free Helpdesk Hero plugin and connect to your hub with a code. Tickets arrive with diagnostics and a health check, you log in to their site with one click (no passwords), and everything you do is logged for them.
- Inbox with tags, dashboard messages, emailed tickets and statistics
- Support policies and templates: access levels, length of access, what customers can choose, what tickets include
- Signed, direct connections between your hub and each site: no service in the middle
- Backup and restore of the whole hub
Documentation: docs/ in this repository, with screenshots (Getting started, FAQ, Troubleshooting).
Website, help center and live demo: https://george-stathopoulos.github.io/helpdesk-hero/
In this repository
This is the plugin as it ships: PHP in includes/, the dashboard's source in src/ and its compiled bundle in build/. Download the installable zip from the latest release.
Feedback and feature requests
Tell us what matters most when you support customers in WordPress: open an issue. The hub's Feedback page prepares one for you. Please report security issues privately through GitHub's vulnerability reporting.
License
GPL-2.0-or-later. See LICENSE.
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