Abandoned Cart Recovery for WooCommerce

Records carts that never became an order and brings the shopper back with a reminder e-mail and a one-click restore link.

Status: v1.0.0 — tested live on WooCommerce (WordPress 7.0): capture → cron marks the cart abandoned → reminder e-mail → restore link rebuilds the cart → the order that follows flips the cart to recovered with its revenue.

Features

• Capture — logged-in customers immediately; guests as soon as they type an e-mail at checkout. Nothing is stored for anonymous browsing.
• Works on both checkouts: the classic one server-side through update_order_review, the block one through the plugin's own REST route.
• Abandoned after N minutes of inactivity (60 by default), scanned every 15 minutes by WP-Cron.
• Reminder e-mail with an editable subject and body — {customer_name}, {cart_items}, {recovery_link}, {store_name}.
• One-time restore link: a 32-character token whose SHA-256 hash alone is stored, compared with hash_equals(), burned on use and stripped from the address bar.
• Statuses active → abandoned → recovered / lost, with recovery detected automatically from the order.
• Admin list with status filter, e-mail search and four statistics tiles (abandoned, recovered, recovered revenue, recovery rate).
• Anti-spam — never mails the same address more often than once every N days.
• Data hygiene — automatic clean-up after a retention period, plus WordPress personal-data export and erase integration.
• Checkout error log (WooCommerce → Checkout Errors) — validation messages, payment failures, expired sessions and failed Store API checkouts server-side; JavaScript errors and block-checkout field errors from the page. Grouped by error, with shoppers affected and shoppers who left without an order (last 7 days). No names, e-mails or phones stored.
• HPOS-compatible.

Pro

• Chain of up to three reminder e-mails, each with its own delay, subject and body.
• Personal discount coupon — a real single-use WooCommerce coupon limited to the shopper's e-mail, percentage or fixed, with its own expiry.
• Viber / SMS reminder through TurboSMS: one message per cart with its own recovery link, also for guests who left only a phone; Viber with SMS fallback, quiet hours, balance check and test message.
• Telegram notification the moment a cart is marked abandoned. "Connect bot" registers a Telegram webhook with a secret_token; the shop owner sends /start and the chat ID is saved by itself.
• CSV export of the cart list.
• Checkout error log: 30/90-day periods, latest occurrences of an error with page, browser, gateway and cart, CSV export.

Pro is unlocked by a licence key or by a 7-day trial the owner starts from the settings screen. A trial switches Pro off when it ends; a purchased key, once confirmed by the licence server, keeps Pro on for good — the 1–5 year term covers updates and support. The free tier keeps working in every case.

Requirements

WooCommerce 7.0+, WordPress 6.2+, PHP 7.4+, and a working WP-Cron (or a system cron hitting wp-cron.php).

External services

None in the free tier. With Telegram notifications enabled the plugin talks to api.telegram.org; with the Viber/SMS reminder enabled, to api.turbosms.ua. Nothing else.

Licence

GPL-2.0-or-later. See https://www.gnu.org/licenses/gpl-2.0.html