WP Manifestindependent plugin directory
manifest / ai / generic-customer-care-chatbot-openai-agent-popup-wp-plugin

Customer Care Chatbot (Popup)

Generic Customer Care Chatbot (OpenAI Agent). A WordPress plugin that adds an AI-powered customer care chatbot popup to your website.

by Bohuslav Sedláček · github.com/boza-analytics/generic-customer-care-chatbot-openai-agent-popup-wp-plugin

★ 1stars

Install

Download source zip No release zip yet

This is the repository archive. It installs, but the folder name will carry the branch suffix and updates will not flow.

Install straight from GitHub with WP-CLI:

wp plugin install https://github.com/boza-analytics/generic-customer-care-chatbot-openai-agent-popup-wp-plugin/archive/refs/heads/main.zip
No built-in updater. New versions won't appear under Dashboard → Updates. Install new releases yourself, or let Git Updater track the repository.
Readme github.com/boza-analytics/generic-customer-care-chatbot-openai-agent-popup-wp-plugin ↗

Lightweight WordPress plugin that adds a floating popup chatbot for customer support.
Uses OpenAI Chat Completions and (optionally) embeds your contact form via shortcode (e.g., Contact Form 7).

Features

  • Clean popup widget with quick-reply (FAQ) buttons
  • Configurable system prompt + welcome message
  • Optional auto-open on page load
  • Optional contact form via shortcode
  • Pure JS/CSS (no jQuery on frontend), dashicons styling
  • Works on any theme

Requirements

  • WordPress 6.x+
  • An OpenAI API key
  • (Optional) A contact form plugin (e.g., Contact Form 7)

Installation

  1. Create a folder customer-care-chatbot in wp-content/plugins/.
  2. Put the plugin PHP file inside that folder.
  3. Activate Customer Care Chatbot (Popup) in Plugins → Installed Plugins.

Setup

Go to Agent Chatbot in the left WP admin menu and configure:

  • OpenAI API key — your sk-...
  • System prompt — how the assistant should behave
    (e.g., “You are a helpful, concise customer support agent…”)
  • Welcome message — first message shown in chat
  • Contact form shortcode — optional (e.g., [contact-form-7 id="123"])
  • Quick questions — add your FAQ buttons
  • Auto-open — whether the popup opens automatically on page load

Click Save when done.

How it works

  • Frontend injects a floating chat button and popup.
  • When a user sends a message, the plugin calls: