Adaptive Customer Engagement

Adaptive Customer Engagement Adaptive Customer Engagement is a native WordPress plugin for tracking first-party lead signals, routing phone numbers by source and page context, and giving WordPress teams a practical operational view of how visits turn into conversations. What is in this first release Tracking and data foundation - WordPress plugin scaffold with activation, deactivation, uninstall, capabilities, and custom schema management - Custom tables for sessions, events, companies, phone numbers, calls, enrichment cache, and saved reporting segments - Public REST tracking endpoint for pageviews, click-to-call events, downloads, and optional native form submissions without storing field values - Frontend tracker script for session cookies, pageview capture, number replacement, and call/download event capture - Public phone-number resolution endpoint for frontend placeholders - Privacy-aware defaults with hashed IP support, raw IP expiry, basic bot filtering, admin-user exclusion, private/internal IP exclusion, and a manual privacy purge action Admin reporting and drilldowns - React-based wp-admin app with dashboard, sessions, companies, WooCommerce interest, calls, number